Goldstar

Available Positions

Venue Relations Manager

The Venue Relations Manager has responsibility for developing and maintaining all venue relationships for Goldstar in a TBD Goldstar market.

As the manager of an important and growing market, this person will need to have the ability to establish new relationships and to nurture and manage existing ones. This person will work with venue partners on everyday issues like event listings, ticket allocations, and event logistics and also on long-term strategic issues like making sure the venue partners understand and value what Goldstar brings them, making certain the relationship is on a strong foundation with those inside the organization and that the venue truly considers itself a partner.

It's an office-based job located in Pasadena and requires phone and email communications constantly, but it is fun because of the venues and people with whom the Venue Relations Manager interacts. This person should anticipate occasional overnight travel, and some on-call weekend work is required.

Job Activities

• Overall development of venue relationships for Goldstar (Goldstar.com) in a TBD Goldstar market.
• Managing existing relationships and developing new relationships with live entertainment venues, including:
o Relationship management and building of current venue partners
o Establishment of new venue relationships
o Ongoing research on entertainment offerings in designated geographical areas to find potential new relationships
o Contacting venue partners to maintain show listings
o Monitoring ticket inventory levels
o Solving logistics problems related to event listings

Compensation and Perks
• Salary is $40-55K annually, commensurate with experience
• Paid medical, dental and vision benefits (Anthem Blue Cross Medical, Delta Dental, and VSP Vision)
• Stock options as part of the Goldstar Employee Stock Option Plan
• Participation in the Employee Comp Ticket Program
• Being part of a high-growth internet company and a winning team

The successful candidate is likely to be
• a 4-year college graduate;
• friendly but tenacious;
• organized and detail oriented;
• entrepreneurial in spirit;
• knowledge and possibly have professional experience in the live entertainment business. It's not an absolute must, but it is a strong plus.

We recommend
• candidates develop a thorough understanding of Goldstar’s business before applying;
• candidates read this job description carefully, ask questions if necessary, and honestly assess their fit and interest before applying;
• candidates devote thought before applying to the specific ways in which they will be very well suited to this role.

About Goldstar (www.goldstar.com)
Goldstar is a growing internet company that sells tickets and promotes live entertainment (comedy, sports, theatre, etc.). With nearly 2 million subscribed members, Goldstar sells more discounted tickets to live entertainment in Los Angeles, Orange County, the Bay Area, Seattle, San Diego, Chicago, Washington DC, Boston, Las Vegas, New York, Dallas, Houston, Sacramento, Portland and Cincinnati than anyone else. Goldstar aims to get its members to go out and experience live events more often. The company is located in Pasadena, California (about five minutes from Old Town Pasadena) and is privately held. The work environment is focused, but casual, and the company's big enough to have a lot of interesting people working in it, and small enough that you'll know them all. It's a fun business to be around, and the company is growing very fast.

To Apply
Please submit a resume and cover letter detailing why you are interested in this position and why you feel you would be successful in this role.

Apply
Freelance Copywriter/Online Listing Editor

JOB ACTIVITIES
Write copy, upload images and input event details to www.goldstar.com.

SCHEDULE
Approx. 5-20 hours a week. Exact hours TBD in collaboration with the selected candidate. Flexibility is a must as is the ability to work weekends.

JOB DESCRIPTION
The Freelance Copywriter/Online Listing Editor will work from home writing copy and inputting show details into the Goldstar system. This job would be well suited for someone who is great at: writing for the web, using web functionality, doing online research and proofreading (both words and data).

This position reports to the Editorial Manager and Director and requires the candidate to work according to editorial guidelines and be extremely detail oriented. In addition to writing and editing, this position involves inputting ticket allotments with speed and accuracy. There is a required week of paid in-house training at our office in Pasadena, Calif.

The person who fills this position will work a few set hours and then be asked to put in additional hours depending on the amount of work we have available. There is some flexibility in the schedule, and specific hours will be set together with the selected candidate.

Living in the Los Angeles area is not required, but is preferred for ease of in-person meetings and ongoing training.

PROFESSIONAL AND PERSONAL PROFILE
The successful candidate is likely to be:
• Experienced in writing copy for web or print
• Able to create copy that appeals to audiences in a fun and helpful manner
• Detail-oriented and fast
• Able to work in a team environment and communicate efficiently
• Highly competent in using web functionality
• Skilled in basic photo editing techniques
• Able to use very basic HTML for text formatting

ADDITIONAL REQUIREMENTS
• Available for one week of in-house training

COMPENSATION
• $20/Hour

WE RECOMMEND
• Reviewing Goldstar’s website and getting to know the business, with a particular emphasis on how events are written-up and displayed.
• Reading the job description carefully and making sure this is the right fit before applying.
• Writing a cover letter that highlights the ways in which you are particularly well-suited to this role.

ABOUT GOLDSTAR
Goldstar is a growing internet company that sells tickets and promotes live entertainment (comedy, sports, theatre, etc.). With more than 1.2 million subscribed members, Goldstar sells more discounted tickets to live entertainment in Los Angeles, Orange County, the Bay Area, Seattle, San Diego, Chicago, Washington DC, Boston, Las Vegas and New York than anyone else. Goldstar aims to get its members to go out and experience live events more often. The company is located in Pasadena, California (about five minutes from Old Town Pasadena) and is privately held. The work environment is focused, but casual, and the company's big enough to have a lot of interesting people working in it, and small enough that you'll know them all. It's a fun business to be around, and the company is growing very fast.

Apply
Online Customer Acquisition Manager

Goldstar is growing rapidly, and part of the growth strategy is using paid advertising vehicles such as SEM and display advertising to reach good new potential Goldstar members. The Online Customer Acquisition Senior Manager’s role will be to use these tools to meet some aggressive goals, while at the same time managing the Customer Acquisition Cost and making sure that the new members who are acquired are active, productive, buying members.

This person will be part of a small team at Goldstar with a big role: to grow the audience, which in turn grows the business. Goldstar has been growing rapidly for the last 10 years and as the rate of growth speeds up still further, the opportunity for professional achievement and growth for the person who succeeds in this job is very large.

The person in this role will have wide latitude to develop campaigns and strategies within the paid advertising channels to achieve the stated goals and always have a clear benchmark of success. It will require creativity, diligence, analytical skill and savvy with the digital advertising medium.

Job Activities:
• Drive member acquisition growth using online methods, including SEM, display advertising and other methodologies
• All phases of the development, implementation, optimization and growth of campaigns whose goal is to reach pre-established customer acquisition growth

The successful candidate is likely to have:
• 4-year degree in Math, Computer Science, Engineering or other applicable degree.
• 3-5 years of online marketing experience. At least 2 years paid search and/or display advertising preferred
• Proficient with Google AdWords, Editor, Analytics, Omniture and other 3rd party tools (Marin, Kenshoo, etc preferred)
• Proficiency in Excel is critical and strong analytical skills are a must
• Google Ad Words certification is a plus

Compensation and Perks:
• Paid medical, dental and vision benefits (Anthem Blue Cross Medical, Delta Dental, and VSP Vision)
• Stock options as part of the Goldstar Employee Stock Option Plan
• Paid vacation & holidays
• Participation in the Employee Comp Ticket Program
• Being part of a high-growth internet company and a winning team

We recommend:
• Candidates develop a thorough understanding of Goldstar’s business before applying
• Candidates read this job description carefully, ask questions if necessary, and honestly assess their fit and interest before applying
• Candidates devote thought before applying to the specific ways in which they will be very well suited to this role

About Goldstar (www.goldstar.com):
Goldstar is a growing internet company that sells tickets and promotes live entertainment (comedy, sports, theatre, etc.). With nearly 2 million subscribed members, Goldstar sells more discounted tickets to live entertainment in Los Angeles, Orange County, the Bay Area, Seattle, San Diego, Chicago, Washington DC, Boston, Las Vegas, New York, Dallas, Houston, Sacramento, Portland and Cincinnati than anyone else. Goldstar aims to get its members to go out and experience live events more often. The company is located in Pasadena, California (about five minutes from Old Town Pasadena) and is privately held. The work environment is focused, but casual, and the company's big enough to have a lot of interesting people working in it, and small enough that you'll know them all. It's a fun business to be around, and the company is growing very fast.

To Apply:
Please submit a resume and cover letter detailing why you are interested in this position, why you're interested in working at Goldstar, and why you feel you would be successful in this role.

Apply
Director of Customer Acquisition

Goldstar is looking for a marketing executive to lead its customer acquisition activities, initially focused in paid media programs such as SEM and Affiliates. The successful candidate will be a critical thinker and have significant experience doing business development in digital media. Because we are primarily a performance media advertiser, your ability to conduct analysis and make data-based decisions will inform how you operate as an “inside seller” to publishers, and will be critical to your success in our results-driven organization. You are an expert at identifying opportunities, proving a business case that creates or captures value, developing and maintaining new relationships, and finally, “closing the deal”.

The ideal candidate for this job would be highly competent at the tasks laid out here but also ready to step into a broader marketing role and take on more responsibility within the next year.

WHO WE ARE

Goldstar is the world’s largest online seller of half-price tickets to live theater, concerts, comedy and sports. We execute on our core mission to help people go out more by connecting our more than 1.6 million members with 5,000 live event producers, including everyone from Major League Baseball to Cirque du Soleil. Currently in 20 U.S. cities, we are expanding rapidly. Founded in 2002, Goldstar is headquartered in Pasadena, CA, and is 100% founder, family and employee owned.

To truly understand Goldstar it may be easier to think about what we’re not. We’re not a secondary ticket broker (we take no risk in our inventory, but act as a consignment seller whose revenue is derived from ticket service fees). We’re also not a ticket exchange or auction site like StubHub. And even though we publish discounts and it’s free to sign-up for our email newsletter, we’re not a daily deals site like Groupon.

Think of us as a club where you’re always in the know about local events, tipped off about a cool show, and given access to great deals on tickets. In fact, at Goldstar we like to say that we’re not in the business of finding buyers for our tickets, we’re in the business of finding tickets for our buyers.

WHO YOU ARE

The successful candidate will exhibit or be able to demonstrate the following:

Attributes:
- Analytical & process oriented
- Energetic
- Organized & efficient
- Possessing intellectual curiosity
- Results driven

Expert-Level Skills :
- Basic financial modeling and experience with LTV, cohort analysis, and related metrics
- Persuasive written and visual communication
- Campaign optimization
- Search engine marketing
- Performance media planning

Experience:
- Buy-side business development in digital media (3 to 5 years)
- Affiliate recruitment
- Inside sales
- E-commerce
- MBA helpful

WHAT YOU’LL BE DOING HERE

1. Set strategy for member acquisition across paid media/partner channels
2. Manage operations and program outcomes to meet three metrics: quantity of new members, cost to acquire new members (CAC), and long run quality of new member cohorts (defined by 30/90-day per-member revenue and a projection of lifetime value)
3. Lead business development efforts with external parties including large scale publishers (defined as > 100k users), channel sales partners, CPA and affiliate networks, and marketing agencies. Receive, analyze and make recommendations on in-bound inquiries. Identify potential leads, initiate outreach and develop partner pipeline. Structure partnerships and negotiate terms of complex insertion orders and other licenses/contracts (includes some minor drafting). Analyze early results and manages relationships with a view to improve performance
4. Prioritize and communicate to product group new integrations and user experience requirements from programs, including co-branded landing pages, conversion optimization features, creative/messaging of display ads, paid search campaigns, sponsored email, and tracking mechanisms to measure program metrics against benchmarks.

In addition you will be managing a Marketing Coordinator and have supervisory responsibility for the following:

1. Managing relationship with external search agency and preparing weekly analyses of new member performance.
2. Managing relationships with affiliates of in-house program and addressing administrative issues. Receiving, analyzing and making recommendations on in-bound inquiries from city-level affiliates (publishers with < 100k users). Creating monthly and quarterly invoices and submitting to AP for processing
3. Managing relationship with external affiliate network, and reviewing new affiliates/joins for approval and payment.
4. Collecting data from all departments and preparing PowerPoint presentation for monthly Company Meeting. Coordinating logistics for virtual attendees of Company Meeting. Preparing Monthly Member Acquisition spreadsheet for CFO/financial advisors
5. Creating Weekly Member Acquisition tracking report in Excel
6. Liaising with designers and programmers on development of creative materials
7. Conducting research on paid media opportunities for new market launches
8. Performing analyses of website traffic and economic value of paid search, affiliate programs, and other strategic partnerships

COMPENSATION AND PERKS

• Stock options in our fast growing company
• 100% paid medical, vision and dental insurance
• Employee ‘comp’ tickets
• Other fun stuff, like Bagel Thursdays, and a work environment our Facebook fans always seem to envy.

HOW TO APPLY

If you’d like to be considered for this role, write a letter of no more than a single page that covers the following:

-Why you’re interested in this specific job
-What specific experience you have that qualifies you for the job, and
-What impact you think you would have after being in the job for several months

Apply
UI Designer

Goldstar is the 3rd largest direct ticket seller in the country and global leader in discount event tickets. Bootstrapped, profitable and proud, we're almost 10 years old and still operate like a startup. We have a great time trying to help our 2 million member base go out more often. We have beautiful offices in Pasadena, CA and Portland, OR. Compensation and perks include stock options, medical, dental and vision insurance, comp tickets and company nights out.

We are looking for a world class user interface designer with loads of experience designing web site and applications for web and mobile. Our team is small, but mighty, so this position offers the opportunity for an experienced designer to contribute in a number of ways on multiple projects.

Exceptional candidates will:
* Have a deep and varied portfolio of UI and Graphic Design projects.
* Experience working on long term projects especially in a startup environment.
* The ability to go from rough wireframes to a complete design.
* Knowledge of modern trends and user interface design patterns.
* Excellent ability to visually communicate in high and low fidelity.

Also desirable:
* Ability to hand code modern HTML and CSS including the use of frameworks and boilerplates.
* Experience working on an agile team.
* An irrational hatred of Internet Explorer.
* Really excellent taste in something completely unnecessary.
* Love of either dubstep or chillwave. Or a really nice pair of headphones.

To apply please write us a cover letter about yourself and why you are awesome and the address of your portfolio and apply online, or alternatively, attached them to a La Marzocca GS/3 espresso machine with optional Brazilian Bubinga end panels and a full collection of espresso cups and deliver them to either of our offices.

Apply
Front-End Developer

Goldstar is the 3rd largest direct ticket seller in the country and global leader in discount event tickets. Bootstrapped, profitable and proud, we're almost 10 years old and still operate like a startup. We have a great time trying to help our 2 million member base go out more often. We have beautiful offices in Pasadena, CA and Portland, OR. Compensation and perks include stock options, medical, dental and vision insurance, comp tickets and company nights out.

Goldstar is looking to add an experienced developer to our small but smart and scrappy team. This is a great opportunity to participate in building out a really great user experience not just for web but also mobile. Our app has great bones to work with and you'll have direct support of designers and backend developers to take lots of great projects from inception to completion.

An excellent candidate will possess:

* A deep understanding of the Good Parts of Javascript.
* Experience doing Test Driven Development of Javascript web applications.
* An educated opinion of many of the leading JS frameworks including JQuery and Backbone.js.
* Up to date knowledge of HTML5, CSS3 and the associated browser implementations of the specs.
* Experience developing rich UIs for mobile and tablets.
* A pragmatic view of CoffeeScript and SASS.
* Love for performance.

Also helpful:

* Experience working on an agile team.
* An irrational love of Jasmine.
* An uncanny knack for taking a design and turning it into something really great.
* Battle scars from the impending browser wars of 2014.
* A long list of things you thought were good ideas but which ended horribly.

To apply, please write us a cover letter, telling us about yourself and why you are awesome, your GitHub username, and some links to projects you are proud of, and apply online, or alternatively, attached them to a hand made baby blue Vanilla Cycles track bike (50cm) with leather saddle and matching custom Rapha wool jersey and deliver them to either of our offices.

Apply
Back-End Developer

Goldstar is the 3rd largest direct ticket seller in the country and global leader in discount event tickets. Bootstrapped, profitable and proud, we're almost 10 years old and still operate like a startup. We have a great time trying to help our 2 million member base go out more often. We have beautiful offices in Pasadena, CA and Portland, OR. Compensation and perks include stock options, medical, dental and vision insurance, comp tickets and company nights out.

Goldstar is looking to add to our small team of back-end ruby programmers. We have a diverse group of talented guys building out numerous apps in a low key agile-ish process. We're focused on building out a system of service oriented ruby applications that serve our business in a multitude of ways. Work on lots of different things or see a project through from inception to rollout.

Excellent candidates will possess:
* An appropriate amount of experience developing scaleable and maintainable web applications in Ruby or Python or other dynamic object oriented languages.
* Knowledge and understanding of Object Oriented Programming.
* Extensive experience writing and maintaining a Service Oriented Architecture.
* Desire to TDD all of your code.
* A pragmatic approach to acceptance testing.
* The design to work closely with others in small, iterative cycles.
* A working knowledge of eXtreme Programming and the virtues it extolls as well as it's failure cases.

Other great attributes:
* Working knowledge of how large web applications operate and the desire to see your software through to working operation.
* HTML5, CSS3, Javascript, CoffeeScript skills.
* Rap battle skills.
* Skrillex haircut.

To apply please write us a cover letter about yourself and why you are awesome, your github username, and some projects you are proud of and apply online, or alternatively, attached them to a pair of Bowers and Wilkins 800 Series Diamond loudspeakers and a McIntosh Labs MA230 vintage tube amplifier and deliver them to either of our offices.

Apply
Director of Business Development

Responsibilities:
* Build valuable partnerships between Goldstar and other organizations, focusing on web-based businesses or sites that can drive qualified traffic to Goldstar.
* Execute and manage strategic-level relationships for other purposes, as well.

Qualifications:
* Several years experience envisioning and executing business relationships, probably in the e-commerce or closely related segment
* Demonstrated track record of coming up and realizing meaningful and practical partnerships that have an impact on sales and profits and has probably led a small team in these efforts
* Strong understanding of e-commerce, generally, and experience negotiating distribution partnerships in a web or e-commerce setting, more specifically
* Strong understanding of agreements and contracts

The successful candidate is likely to be:
* Analytical
* Strong in building valuable relationships with a wide range of people and organizations
* Someone who can see potential value in relationships earlier than everyone else, but also discerning enough to see where time is best spent, so as to avoid partnerships that are unwieldy, impractical or not likely to pay off

The successful is likely to have:
* An MBA, but it's less important than a demonstrated track record of success
* A strong rolodex in the online/e-commerce industries is a major plus

Compensation and Perks:
* Paid medical, dental and vision benefits (Anthem Blue Cross Medical, Delta Dental, and VSP Vision)
* Stock options as part of the Goldstar Employee Stock Option Plan
* Paid vacation & holidays
* Participation in the Employee Comp Ticket Program
* Being part of a high-growth internet company and a winning team

We recommend:
* Candidates develop a thorough understanding of Goldstar's business before applying
* Candidates read this job description carefully, ask questions if necessary, and honestly assess their fit and interest before applying
* Candidates devote thought before applying to the specific ways in which they will be very well suited to this role

To Apply:
Please submit a resume and cover letter detailing why you are interested in this position and why you feel you would be successful in this role.

About Goldstar (www.goldstar.com):
Goldstar is a growing internet company that sells tickets and promotes live entertainment (comedy, sports, theatre, etc.). With nearly 2 million subscribed members, Goldstar sells more discounted tickets to live entertainment in Los Angeles, Orange County, the Bay Area, Seattle, San Diego, Chicago, Washington DC, Boston, Las Vegas, New York, Dallas, Houston, Sacramento, Portland and Cincinnati than anyone else. Goldstar aims to get its members to go out and experience live events more often. The company is located in Pasadena, California (about five minutes from Old Town Pasadena) and is privately held. The work environment is focused, but casual, and the company's big enough to have a lot of interesting people working in it, and small enough that you'll know them all. It's a fun business to be around, and the company is growing very fast.

Apply
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